Question 1

What are the features of using My Water of Las Vegas?

Accepted Answer

*NO Contract *NO Cancel fees *NO hidden fees *Free Delivery *Delivery every 2 weeks *Reminder text for residential accounts before each delivery *Bottles have handles *Spill proof caps *Invoicing every delivery or once a month *Payments can be made by Debit/Credit Card, Check, Zelle or Cash

Question 2

What types of water are offered?

Accepted Answer

Alkaline, Purified.

Question 3

What is the difference in your water?

Accepted Answer

Purified is processed using carbon filtration, micro carbon filtration, 9-stage RO system, UV light, and bottled with ozonation. Alkaline is our purified water with natural alkaline mix consisting of Potassium and Magnesium added to create a 9.5 pH level. Electrolyte is our purified water with a Potassium, Magnesium, and Calcium mix added.

Question 4

What if I need extra water?

Accepted Answer

You can get extra water on your delivery by simply texting back to the reminder text about the delivery.  You can also leave a note with the bottles for extra water.  If water is needed between deliveries, you can call or text your request, and we will deliver as quickly as possible.

Question 5

How often are deliveries made?

Accepted Answer

Every 3 weeks is the standard delivery schedule. If usage requires deliveries more often, accommodations will be made. One time deliveries are made for special events or volume purchasing.

Question 6

How can I pay?

Accepted Answer

An invoice is sent once a month which has a link to pay by debit or credit card. Check and Cash is also accepted. With prior arrangements Zelle and Venmo are available.